RETURN POLICY
Return, Refund & Shipping Policy
At Modern Paperie Co., we take pride in providing high-quality digital and printable invitations. Since our products are digital downloads, all sales are final. However, we are committed to ensuring you have a seamless shopping experience. Please review our policy below.
Digital Products – No Returns or Refunds
Due to the nature of digital products, we do not accept returns, exchanges, or offer refunds once a purchase has been made and the file has been downloaded. Please review all product details carefully before making a purchase.
Exceptions & Order Issues
We want you to be 100% satisfied with your purchase. If you encounter any of the following issues, please contact us within 15 days of purchase for assistance:
You did not receive the download link or file.
The file is corrupted or not working as expected.
A technical issue occurred during the checkout process.
For assistance, please email us at info@modernpaperie.com with your order number and a description of the issue.
Custom Orders
All custom-designed invitations are final sale. However, if there is an error on our end, we will work with you to resolve it promptly.
Revisions & Edits
If your template allows for edits, you can make unlimited revisions within the editing platform. If you need help, feel free to reach out!
Shipping Policy
All products sold by Modern Paperie Co. are digital downloads. No physical items will be shipped. After purchase, you will receive a link to download your files instantly or via email. Please ensure you enter the correct email address at checkout. If you do not receive your download link, contact us for assistance.
Need Help?
For any concerns, technical issues, or general inquiries, contact us at:
📧 Email: info@modernpaperie.com
Thank you for shopping with Modern Paperie Co.!
Effective Date: 07.01.2024